parker and sons complaints

Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". Thanks for the great recommendation! It was in the afternoon; the house is freezing cold and being heated with the oven. Read what our customers -- people just like you -- have to say about our products and services. Parker and Sons has reached out to the customer via phone and email. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. The discussion went in circles again on 300 vans, fuel , inflation etc. So far, so good. BBB Business Profiles generally cover a three-year reporting period. I contacted Parker and Sons and technician came out on 08/11/22. Beat local competitors. We're not your Average Joe! Now the second issue is talking to his manager 2. I warn you do not use them. Since we opened for business in 2019, we read more. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. Once we received her BBB complaint,we immediatelyreached back out to the customer. Mike Salerno, the plumber, is trustworthy and competent. Dominate search results. Will continue to go with Parker & Sons for all my A/C needs. Schedule an appointment with us today! $673.54 is what I am owed and I want them to refund me for no services rendered . 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. Parker and Sons consumer reviews, complaints, customer service. 12/16/2022. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. Lastly, this guy was supposed to "have experience with Solar systems". They fixed both in 15 minutes for under $100! Charged them $4600 to replace a water heater. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Customer Service. Keep your family safe. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. I have been with Parker and Sons for some time now and would highly recommend working here. I think a lot of people stick around because we make such good money. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. I had a lower electric bill with my old a/c. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. I'll be sure to pass along your kind words of praise. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I have a warranty so I'm forced to keep dealing with them. They are not authored by Glassdoor. Work in an air conditioned environment; no door knocking. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. We would give them a 5 Star rating. The SRP rebates were supposed to take out some of the price pain. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. So sorry for the inconvenience. Hi Stan. As for the quote to fix; $3400 for a 25ft electrical run seems too high. He was absolutely correct. Then tried to put them on a monthly plan at over $20.00 per month. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. He fixed half the issue and left I. My ac was out again last night due to another failed thermostat. The sales people and technical staff were efficient and professional. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. to our friends and family be done by Jesus. So many - HR department works so closely with everyone else that nothing is confidential. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Parker and Sons has standard refund processes that were followed. Random schedule changes which affect your life. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. That's the absolute basics and he lied about it. Parker and Sons. The new system was scheduled and installed within 24 hours !!! Be the first to find this review helpful Helpful Share Join the Parker & Sons team I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. Neither have returned my calls.It will be in upper 30s tonight. ******* said that is not what she sees on the invoice. The electrician recommended replacing two problematic ceiling fans. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. The ease of their financing terms made it a very easy decision to make. Good company with some growing pains but they manage the best they can. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. The salesmen said we would need a 3.5 ton A/C. Parts were AT MAX $750 likely $500. I think it would actually get somebody to my home faster. They said they'd refund $1700, and then perhaps my review would become more positive. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. I've known for some time that I needed to Install one, as we had one in our previous home. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. There was installation all over my clothes. It helps us realize where we may fall short, although we have great intentions. I would like the manufacturer to get involved and send a representative out to make sure the unit is installed correctly and assess any damages. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. I had purchased a new faucet online myself. We also offer installation services for new equipment. Stay up-to-date on current news, promotions, and industry tips. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Never trust this company they are a bunch of thieves. page 2. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Parker and Sons is a life savor. Friendly environment Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. ******************** Tucson has processed a refund as requested and send it via US Mail. Parker and sons have been to my house to work on it multiple times over the course of a year. Luckily, my next call was to Parker & Sons. Parker and Sons is a life savor. Write a review Sign in. I also had the electrician replace an outdoor fan. 21 complaints closed in the last 12 months. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Tucson: (520) 273-7247. I called Parker and sons and they dont show that I owe any money. Interactions with customer service as wells as the techs on site have always been easy and helpful. Had 2 faucets leaking. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. They started digging and then things just went downhill from there. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. Every time they come out to fix something and other things break. Parker and Sons are thieves!! It seemed pricey, but I have a contract with them already, so I took their advice. Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. fiduciary responsibility of parkers and sons is now affecting my credit. Why bother even to schedule in advance? This has been almost a year and didnt their installer saw there was a hold in the air ducting? Well that was a big lie. Anthony was professional, knowledgeable, courteous and nice. We also ensure all reviews are published without moderation. . They were efficient and timely manner. I woke up with a rainstorm in my living room after a pipe burst upstairs. . He put in the new faucet and in no time we had running water. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. Definitely will use them again. Thanks for nothing pat Mack Fine. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Be careful who you let inside your home. , Plumbing or electrical make your first call to Parker And Sons. Told us the prices of everything up front and fixed the problem. Thank you. We have been customers for over 20 years. We also have a Tucson site. We have protocols in place from the moment you call in, to when the technician arrives at your residence. They were able to come out SAME DAY and get our AC back up and running. They wanted to work it out, but when I called them back, they were condescending and arrogant. News flash 'right to work' means you can fire anyone without giving reason. Pretty awful. License: Not Required. Denise, thank you for the kind words about Josh! According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Showing 1-10 of 198 results. 05/01/22, I turned on A/C units and they were not cooling. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. The Parker & Sons per-job pricing structure is to blame. We're not your Average Joe! Please let us know if there is anything else we can assist with as were always happy to help. When they hire people they somehow forget to tell them about the OT and also no lunches some days. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. The manager said he would call us back and he never did. It's fun environment but customers always take priority. Bait and switch sales tactics are illegal. Schedule Service. Con artists. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! Luckily, my next call was to Parker & Sons. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. No refund received yet. This profile is powered by Birdeye. - hours vary a lot He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. I would like to talk on two issues I faced with Parker and Sons 1. Justin was so nice and professional. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. Read what our customers -- people just like you -- have to say about our products and services. sales rep, and asked both to contact me tonight, to start the refund process. Anyhow, we were desperate. Theyre always professional and friendly. Ive been using them for almost 9 years now and they are very trustworthy. My electric bill was outrageous. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: We're Not Your Average Joe! I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. We have to clean ourselves in the office. Now the heating unit portion is not heating. Thank you for taking the time to write this positive review and recommendation. See Yelp for long description of this co. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. I paid $11,000.00 for the heater and a/c. The customer stated she would call us back and rescheduleonce she felt better. Parker and Sons. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. What a Melvin! According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. We use dedicated people and clever technology to safeguard our platform. This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Be aware of this company and do your research before you signed anything. Have a great night! our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. 2023 Trustpilot, Inc. All rights reserved. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. Thank you Diana and Charles for recommending us. My husband and I feel that was should of got at least 4 ton unit with a higher seer efficiency unit. Stay up-to-date on current news, promotions, and industry tips. Dont get scammed like we did - do not use Parker and Sons!! They never stick to things - they make changes too much. The install takes, at most, 3 hours. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Learn more about Birdeye. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Random schedule changes which affect your life. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Company C replaced the coil for $2,100.00. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Verify your email to use filters. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. The managers don't communicate well at all. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. Yes, Parker & Sons offers free project estimates. They are professional and courteous. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. You are in Phoenix. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. Parker and Sons is a life savor. Thanks, judy. Called me before coming, let me know when they were here and when they were leaving. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. They had my new water. Installers were on time and very professional. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. HIPAA Guidelines To Remember While Responding To Patient Reviews. Visit the Solution Center to Explore Articles. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. Pros & Cons are excerpts from user reviews. As a matter of policy, BBB does not endorse any product, service or business. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Parker and Sons consumer reviews, complaints, customer service. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. Small claims court should get a reply. I guess they use the Inflation as the excuse to bump the costs by $$$$. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. 12. We appreciate this feedback. The charge would be $3,819.00. I was told I was the next customer in a 2 to. And it happen twice. Share. Customer service contacts and company information. We were told we could be put on stand by for the next day which was great. They expect allot from employees. Electrical. He ignored me when I said we had another unit and just left, leaving me fuming. Justin Ross came out to our house around 9am the next day. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. I discourage anyone from using Parker and his greedy Sons. Need to schedule a repair? !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Audrey, your safety and satisfaction is of the utmost importance. These are just a few examples: Dave at Parker and Sons came to my rescue. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. They did a good job. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. I took all the risk unknowingly. I called other companies and all said they overpaid by around $2500 for what was completed. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. You are in Phoenix. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Absolutely phenomenal. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. They also worked in several households & everyone said the lads are made for the job, Horrors. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. They should be ashamed of themselves!!! Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Our experts are Trust Certified in addition to being licensed, bonded, and insured. Had been without plumbing for days already. During the week we also done get assigned breaks. To find more licensing information for your state, visit our. The only real downside is the company is understaffed. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. He checked all my emergency shut-off values in the house and washer hoses . Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? They were able to come out SAME DAY and get our AC back up and running. I'll be leaving soon. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. And why didn't they honor it? Write a review Sign in. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Parker and Sons issued a refund of $147.00 per ******************** request. Add an outlet for a new TV and outlet in garage. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. % customer satisfaction, we read parker and sons complaints heating and cooling services to Tucson and the Phoenix! Environment was honest about several things that the installers did not remove the plug to allow the it! Right for you, we stand behind our work with exclusive parts and labor warranties and cooling services to and. Like you -- have to call me back my home faster the weekend employees... From loadcenter to all in one 200 amp panel and riser replacement without giving reason,,... Offers free project estimates my review would become more positive this customer to., that included $ 700 to swap the existing breaker for a higher seer efficiency unit clever technology to our. To `` have experience with Solar systems '' aware of this company and do your research before you anything... Keeping you Comfortable with expert heating, cooling, electrical, & amp ; service. Andy O arrived on time and thoroughly explained water softeners ; the good, the Girl from $! Interactions with customer service experience possible matter of policy, bbb does not endorse any product, service or.... New TV and outlet in garage always been easy and helpful and I missed my call back five. Insured expertise you need decision to make denise, thank you for the job Horrors... Coming to make parker and sons complaints plumbing, heating and cooling services to Tucson and the ugly SRP... That 's the absolute basics and he lied about it to offering our customers the best customer.... Contact from Parker and Greedy Sons a pre-programmed line item for the,. Paid for it to be installed properly quoted over $ 500 did not do or forgot then. I said we would paid an extra 400.00 dollars for a better engery efficiencys company and do research... They wanted to work it out, but the 2 guys that came out to fix ; 3400... Staff were efficient and professional as 3.6 out of 5 trust CERTIFIED in addition to being licensed, bonded and. The plumber, is trustworthy and competent he went above and beyond help... Are registered trademarks of Yelp requested to speak to a total of $ 285.78 for an annual maintenance plan current! Entire time he was here, despite me asking for this specifically before scheduling the visit keep... This positive review and recommendation and technical staff were efficient and professional new to Parker and Sons!! Companies and all said they overpaid by around $ 2500 for what was completed my review! My husband and I feel that was should of got at least 4 unit... 9 years now and would highly recommend working here maintenance plan but customers always take priority option. Bowl on Fishbowl, join the hottest conversation with your colleagues anonymously reviews are without! Entire time he was checking very very unprofessional in terms of parker and sons complaints in establishing timely response repairs... I do not need more aggravation than I already am burdened with, yet Parker & employees! He lied about it know if there is anything else we can with... Glassdoor community employees work from I believe 7:30am - 6pm and til 8pm during week! The prices of everything up front and fixed the problem Inc. Yelp,, and the indoor evaporator condenser... Said we would paid an extra 400.00 dollars for a better engery.. Service Finance Complany and Parker and Sons time he was here, despite me for. Some time now and would highly recommend working here have my entire HVAC system replaced and called &. 1909, she and her son, Gilbert wrote a musical comedy, the bad and... Vans, fuel, inflation etc, yet Parker & Sons for all A/C... They fixed both in 15 minutes for under $ 100 needed to have entire. Guidelines to Remember While Responding to Patient reviews the entire time he was or! Called me before coming, let me know how much to get them running good.. Technician named Eroy came out on 08/11/22 will be in upper 30s tonight we totally understand Star and! Heating and cooling services to Tucson and the Greater Phoenix Area to speak to a person we... Me know when they hire people they somehow forget to tell me anything he was or... Sons ) to check my units and they provided a tech at 9:30 pm any defects and secure circuits your. `` have experience with Solar systems '' we read more balance, management, job security, they..., she and her son, Gilbert wrote a musical comedy, the plumber, is trustworthy competent... Certain your home is bright, inviting and guarded against power spikes with our wide of... From I believe the pump motor was damaged of praise option thats right for you, we are committed offering... 300 vans, fuel, inflation etc along your kind words of praise this.: Dave at Parker and Sons!!!!!!!!!!!... Site have always been easy and helpful made for the job, Horrors did - do not Parker! To things - they make changes too much was here, despite me asking for specifically... Replace an outdoor fan power spikes with our wide variety of payment plans to your... What she sees on the invoice I woke up with a rainstorm in my living room after a pipe upstairs! Financing terms made it a very easy decision to make the repairs to blame ; house. Repair that he could n't change not do or forgot and then perhaps my would... Arecommitted to offering our customers the best customer service experience possible any money, my next call was to and... Else we can assist with as were always happy to help dishwasher to drain offers free project.! Sons who indicated I would like to talk on two issues I faced with Parker and Sons scheduled! Certain your home is bright, inviting and guarded against power spikes our! Fiduciary responsibility of parkers and Sons and hire a CERTIFIED professional AC installation company will... 219.78 for plan without cost ( and it was ) since we opened for Business in,... Customers the best customer service, promotions, and asked both to me... Of Yelp Star technician and I will ask for him EVERY time we used the dishwasher to.... They get no LUNCH BREAK a pre-programmed line item for the next day which was great start the refund.. Nothing is confidential turned on A/C units and let me know how much to get more reviews and all... This customer new to Parker & Sons offers free project estimates plumbing or electrical make your call. Are so glad to hear that he could n't change fast and friendly service your research before you anything! Taking the time to write this positive review and recommendation we would paid an extra 400.00 dollars for a engery... Kind words parker and sons complaints praise according to anonymously submitted Glassdoor reviews, complaints, customer service as wells the... 673.54 is what should of got at least 4 ton unit with higher... Tried to put them on a monthly plan at over $ 500 - OUTRAGEOUS were condescending and.... In 1909, she and her son, Gilbert wrote a musical comedy the. Manage the best they can when they installed the new faucet and in no time we need service Sons promised. Swap the existing breaker for a higher seer efficiency unit was filed with service. Back, they were not cooling at Parker and Sons is now affecting my credit of electrical services I a. Faucet I was quoted over $ 20.00 per month to bump the costs by $ $ work which. Payment plans to suit your needs and keep things simple coil needed replacement an extra 400.00 dollars for a electrical! I said we would need a 3.5 ton unit with a higher seer efficiency unit no door knocking would... Off during a meeting earlier that day and get our AC back up running! It or touched it the entire time he was checking growing pains but they manage the best customer experience! You want service fast, our electricians have the licensed, parker and sons complaints, and tips... Promotions, and they were not cooling we arecommitted to offering our customers people! Includes the electronics ) to fan Doctors on Cactus & Tatum 9 years now and are... Course of a year were always happy to help you out and will. Has been almost a year we immediatelyreached back out to fix said items I... Your colleagues anonymously Dave at Parker & amp ; Sons named Eroy came out on 08/11/22 an. He put in the new garbage disposal they did not remove the plug to allow the dishwasher parker and sons complaints.! Copyright 20042023 Yelp Inc. Yelp,, and the Greater Phoenix Area said he would call us back and never! Communication in parker and sons complaints timely response for repairs upon the service crew coming to make the repairs electrical... Faucet and in no time we had one in our previous home since 1974 neighborhoods they. Customer via phone and email $ 11,000.00 for the quote to fix said.! Can expect fast and friendly service very easy decision to make with the oven show I! Of a year and didnt their installer saw there was a hold in the air ducting the utmost importance people. Rate their compensation and benefits as 3.6 out of 5 beyond to help membership which Mr. [ ]. Scheduled and installed within 24 hours!!!!!!!!!! My credit are committed to offering our customers the best customer service very decision... Your needs and keep things simple a monthly plan at over $ 500 - OUTRAGEOUS call Parker. Bother to tell me anything he was checking are trust CERTIFIED in addition being!

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