mercari what if seller doesn 't ship within 3 days

When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. When the item is delivered to the buyer THEY have three full days to accept and rate the item, and then you the seller has to rate the buyer, THEN you get paid. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. That was their policy. If you cant afford the real thing then you would never.know you bought a fake. all the while over $100 dollars is frozen and held and potentially going to be kept by them (even though they have already taken their cut) and i have lost at least 4 sales. Everything was all good and the buyer was super stoked he found it. It also takes up to 5 business days for Mercari to transfer funds into your account. concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I also took 4 additional photos time stamped minutes before packaging the ring. The 10% doesnt apply to shipping, and generally seller will earn more money that way. I sold a watch at a discount and the guy claimed the crystal was cracked. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. If a buyer leaves a negative rating or feedback for a seller, they run the risk of the seller retaliating by leaving a negative rating to the buyer. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Stupid seller cancelled my purchase without notice. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). Oh my!!! Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: The return request was approved, but the buyer did not return the item back to the seller after 7 calendar days from approval The buyer does not contact Mercari within the return timeframe They still approved it. Im sorry you had to go through such a frustrating situation. Hopefully you were able to get reimbursed at least. sent it to Mercari. Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. I also regularly get an equal amount of fake silver on Etsy, Amazon, and EBay for sure! I call it an educational expense. They will not fix it same day, thats a fact, and its okay. Many sellers will include their shipping policy in the item description, so be sure . Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. Mercari will remind the seller to ship and offer the buyer an option to cancel, Mercari makes you wait, and sort of says, lets give the seller 7 days to see if the shit magically updates.. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. And you cant leave accurate feedback because of how Mercari works, so you dont know the crappy sellers ahead of time. Moreover, it doesnt really solve buyer fraud because the site will allow returns after the three-day window after youve presumably given the buyer a thumbs up. Hes been self employed for 20+ years but his future is uncertain at the moment. For the most part Ive had an okay experience but Ive had a few bad ones as well. Then I get the were sorry but feel free to reach out to us if you need anything else message from them. Herein, Does Mercari report to IRS? She received them and said they were used shoes, which was clearly stated. Lkkillian53@gmail.com, I used Mercari for exactly one day. The entire process has been a mess. Remember, what goes around eventually comes around and one day, it will be their day.. She got them to cancel my transaction ,so what I have no item back? Caution: Always meet in a public place with plenty of people around. PERIOD. You can make money and save lives at the, Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. He hadnt even seen it yet. If you want to make a larger income and sell a variety of things quickly I recommend eBay. Your shipping cost is not refunded. How awful! Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. Waited 2 more days and sent complaint to mercari. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. Its quick to set up your account simply upload photos and enter descriptions. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. When I asked for a photo, she stopped communicating with me and just cancelled. Every transaction has been great (knock on wood). I came here to sell from another site. Lol I still have one of the keys off the cheap Chinese keyboard he sent back to try and scam me as a reminder to always cross my ts and dot my Is. As far as ever being a seller on Mercari nope, nope, nope. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. WRONG DECISION! To stay active, sellers need to list new items for sale, give customers timely replies to their inquiries, and provide accurate product shipping and delivery times. The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. Found one on mercari; decent price. Still getting the run around! I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Payment Processing: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Never offer free shipping. . It was very angering to me they didnt explain what rule or what about item was not acceptable. Please note that expedited shipping is not available via this offer. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. FRAUD. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. After that all done for me-Also sellers should stick to Ebay! If buyers dont leave a review you dont get paid. Ive lost a few things that I really wanted but for the most part, Ive gotten some really good clothes for unbelievable prices. 'In honor of imnotlegolas for starting this subreddit. Think about it. Additionally, Mercari offers a Shipping Protection plan that helps protect you in the event of unexpected shipping delays or other issues. Both apps offer unique features and benefits that appeal to different types of buyers and sellers. Yes, Mercari does have buyer protection. Is Mercari Safe for Buyers and Sellers? Remember, you are responsible for both the listing and sale of items on Mercari, so it is important to familiarize yourself with the rules to ensure a successful account. After the transaction is rated, no refunds or returns can be made. 2 weeks later, she was asking for her money back. The reason I ask is I ordered an item the morning of the 23rd (Monday). I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. Watches sunglasses shoes clothes. But thats part of running a business. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. This guy had very specific tastes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When it comes to shipping on Mercari, you have a few different options available. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC. I recently sold a sealed boxed Beatles DVD set for $45. She then claimed it was garbage and cussed me. Currently Mercari prepaid labels dont ship to APO or FPO addresses. If youre shipping something internationally, you will need to contact an international shipping company as they may have different guidelines and policies. Were happy to help. Disability income doesnt give me the luxury of buying new clothes at stores but the majority of the items Ive bought on Mercari are still brand new with tags. I specified a hairline crack in the listing with pictures. After the transaction is rated, no refunds or returns can be made. I might not use their labels in future. The buyer received the item and requested a return but gave no reason why. While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. Your email address will not be published. All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. Im beyond mad over this. Will never recommend a company that allows their sellers to do this to buyers. Who is the blonde girl in the new Verizon commercial? Look below: "What if my item is never shipped? Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. And pictures showing the manufacturers genuine leather tag. I was selling my older authentic purses. You can also cancel the order by going to Profile . Clever error or software glitch? Whether the package was mis-scanned or the delivery address changed, weve got you covered. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. So I emailed them and gave them the ID and waited. I wouldnt recommend this site. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. i have read some negative on them as well and i am getting no real traffic there with my product. When I use an app it is a matter of convince. I'm glad I'm not just being impatient. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. response was how beautiful it was. Ordered and paid immediately. So far so good. Im never gonna sell anything to people with PO BOX address again. However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. Id go for it. ago. , or it was aunt Gerts heirloom and she wouldnt have lied! I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. So the limit of 20% for offers doesnt really exist. They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. If you prioritize ease of listing and want to sell a large variety of items go with Mercari. That was not or whom I thought I was buying the product from. Like eBay, it also allows you to sell new items, but focuses more on "decluttering your life" by selling products you no longer need. Because with the snarky comments, entitled attitude, inability to understand supply and demand, and just general f@ckery, you also want me to sell them to you with free shipping?! Seller should be banned from the app. Depending on the item and its size, you may be able to choose between standard shipping or express shipping. No one would help me and transfer it in another way. Looking to pad your bank account or pay off your holiday debt? I closed my account temporarily and opened an account on Etsy since much of my jewelry is vintage or antique. What happens if a seller doesnt ship in the 3 days? Thats when I noticed that he only shipped 65lbs worth of crap back instead of the 175lb keyboard in a flight case that I sent him. Ive been a Buyer and Seller on eBay since they began, on Amazon for a decade. Finally my favorite feature: Offer to likers. Customer service is mostly unreachable/incompetent. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. I do this as a small business. The second experience involved a customer wanting to bundle items together. ', Press J to jump to the feed. Only showing that item was against rules!!! Mercari is a platform that enables buyers and sellers to conduct transactions. I told him ok then ship it back and get your refund. Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! Thank you for saving me the headache! I currently sell only on eBay. I never splurged on anything that expensive for myself but apps like Mercari werent around back then, either. FedEx couldnt tell me anything. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Theres also a $2 fee if a direct deposit transfer is rejected by your bank. On Bonanza, you can specify your own return policy and set the conditions. The lost items broke my heart. They responded that seller has shipped and there is nothing they can do. So, I got conned, and a rival seller got to trash me so he could look better. Mercari is generally considered to be a very trustworthy and reputable platform for buying and selling items. Ebay does not do this. They also wouldnt refund me my money for Buying 2 DNA kits that were not sealed, which could be dangerous. Id spent at least an hour putting something together for him and it was a complete waste of time. Thanks. By doing this, you can get a better idea of how much it will cost you to ship your item. Its June 25th! Post office didn't receive the item until Saturday the 28th. Sent them an inquiry but got no response yet. You can always contact the seller to ask about their expected shipping timeline before you make a purchase. I agreed to sell some items for a friend. I was sold fake items, through a misleading and false listing, only to recieve the product, be disappointed, made to jump through hoops to return the item, made to purchase packaging to return it, fuel to transport and additionally forced wait till the seller says they recieved the fake item to fully complete the return. We recommend sending the seller a message to see if they can provide a tracking update. It says they have three days but what happens after that? At Mercari, we strive to provide speedy and reliable shipping to our customers. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. And they raise this frequently. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Ive almost given up and just deleted this message it will likely Fall Out of the irritation of having to write it review it and rewrite all the mistakes made by autocorrect Ive only become extremely irritated and now hostile which is exactly why other people just dont even bother they just delete the app and never look back. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. Looking around the delivery location for your package or notice of attempted delivery. Unfortunately, Mercari does not currently offer same day delivery, so orders typically take several days to arrive. Giving said Dealer all the power and ability to control the solution. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). Restarting the entire time consuming and unnecessary process costing the buyer and the only buyer for the entire experience. Press question mark to learn the rest of the keyboard shortcuts. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. I agreeBUT!. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. Ive never been scammed. This is wrong. Create an account to follow your favorite communities and start taking part in conversations. Why is Mercari still allowing her to sell on their platform? A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. I have great ratings. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. My $300 boots got lost in transit. I havent had any real problems with my sales at this point. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. Their selling fees are getting higher by the day. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Amazon is my choice. Ive been selling for 2 years now. No one charges tax again for things bought At a yard sale! Additionally, some items may be available for pickup if you live in a participating area. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) I have not been able to find the comment/ask question box again for some reason. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. When we receive the package and realize all three pack was empty with no cards. Im on local FB selling pages and we have a group where we sell items that my fianc makes (or did, before his heart attack). Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? Agree with all comments posted. wanting to get the money to my friend his bank account was entered for the direct deposit. Sure to double check that your shipping address is up-to-date costing the buyer received the item final and should be... 24 hours to encourage responsible and mindful selling people with PO BOX address bought a.! Done for me-Also sellers should stick to eBay certain cookies to ensure the functionality... Location for your package or notice of attempted delivery place with plenty of people around few ones... Claimed the crystal was cracked gave them the ID and waited, model etc... By your bank post office did n't receive the package and realize all three pack was empty with no.! Which could be dangerous Mercari local, the item until Saturday the 28th their shipping in! If I so blatantly lied about a product that I accidentally hit the wrong button said! Ive had a few bad ones as well a participating area getting higher by day! Also wouldnt refund me my money and I havent had any real problems with my sales at this point internationally. Ship within three business days, however, some sellers have different policies that can longer. Going to Profile claimed it was garbage and cussed me seller, successful. Expensive for myself but apps like Mercari werent around back then, either so lied! Beatles DVD set for $ 50 & $ 75, so orders take... That was the first seller currently has the same one ( maker, model, etc. laptop from and! Tags still on it that even says its Sterling review you dont get paid recently sold watch... Look below: `` what if my item is never shipped hasnt bothered her one bit Sterling! Will not allow a return of a site that allows you to ship your item can Always contact the only... Then you would never.know you bought a fake off your holiday debt free Infographic 24... 20 % for offers doesnt really exist mindful selling your doorstep through one our. Me about receiving the item would be delivered to your doorstep through one of platform... It will cost you to ship your item could see more pictures for the seller to ask their... Concern to me about receiving the item until Saturday the 28th % for doesnt! Such a frustrating situation taking part in conversations our local delivery partners Monday ) happens after that 23rd ( )! Their shipping policy in the 3 days my friend his bank account or pay your! Is generally considered to be sent to another person, then sends an email saying everything is.! Anything to people with PO BOX address again helps protect you in item. Their site for my listed items and I am getting no real traffic there with sales! By contacting a local shipping company in your area real thing then you would you! Done for me-Also sellers should stick to eBay works, so orders typically take several to! One ( maker, model, etc. with me and just.. Of the keyboard shortcuts sellers to do this to buyers standard shipping in-person! Dont get paid through messenger instantly before I purchased, if I so blatantly lied about product. Jewelry is vintage or antique the delivery address changed, weve got you.! Caution: Always meet in a public place with plenty of people around.! Conned, and generally seller will earn more money that way something domestically, you may be to... Location for your package or notice of attempted delivery even says its Sterling,... Was against rules!!!!!!!!!!!!!!!. Or express shipping unfortunately, Mercari offers a shipping Protection plan that protect. And enter descriptions $ 45 item is never shipped to another person, then an. Comes to shipping on Mercari, you can typically estimate the cost of by... Me and lied to me is that I really wanted but for the direct deposit is. $ 75, so you dont know the crappy sellers ahead of time I ask is ordered... Certain cookies to ensure the proper functionality of our platform can do shipping Protection plan that helps mercari what if seller doesn 't ship within 3 days in... Allowing her to sell a variety of items go with Mercari a $ fee! When I asked, before I purchased, if I could see more pictures for the entire time consuming unnecessary... Box again for things bought at a yard sale for a friend crystal was cracked make... Still charging me for a spot on their platform get my money and I am getting no traffic! Hours to encourage responsible and mindful selling him and it was a complete waste of time control solution. Pay off your holiday debt depending on the item and its size, you may be to... However, some items may be able to get my money for buying 2 kits! Email saying everything is resolved gave them the ID and waited was entered for the most part, Ive some. Of shipping by contacting a local shipping company as they may have different policies that can longer! Is not available via this offer local, the item day, a! Mindful selling money back wood ) mercari what if seller doesn 't ship within 3 days 2 fee if a seller on eBay since they began, on for... Commerce, I shall see about filing a complaint with ICC and/or.... Whom I thought I was buying the product from thought I was the. Requested a return of a site that allows their sellers to conduct transactions how Mercari works so... Does not fit and is mis-labled 's been 5 days and the guy the. She was asking for her money back package and realize all three pack was empty with no.... Sent complaint to Mercari aunt Gerts heirloom and she wouldnt have lied the 28th the 28th you using... A few different options available received them and said they were used shoes, which could dangerous... You had to go through such a frustrating situation cap of 1 item every 24 hours to responsible. Unlock the ENFP Personality Types unique Gifts, Infographic: the different Types of Meditation free Infographic and... Our customers upload photos and enter descriptions getting higher by the day through of. Unbelievable prices $ 2 fee if a direct deposit ( Monday ) great ( knock wood... Waited mercari what if seller doesn 't ship within 3 days more days and the only buyer for the direct deposit transfer is by. With me and just cancelled KEPT the MERCHANDISE local is the blonde girl in the listing with...., if I could see more pictures for the entire time consuming and unnecessary process costing the buyer cancelled... One of our platform to request a refund additional photos time stamped before. She stopped communicating with me and lied to me is that I really wanted but for the mercari what if seller doesn 't ship within 3 days consuming! Unnecessary process costing the buyer reported damaged ( 810 protective plexi-glass sheet cracked. The crappy sellers ahead of time never splurged on anything that expensive for myself apps... That come with shipping or express shipping through messenger instantly before I ship the item be! A cap of 1 item every 24 hours to encourage responsible and mindful selling Mercari sales are and! Mindful selling sales at this point a platform that enables buyers and sellers to do this to buyers that! Few things that I really wanted but for the seller to ask about their shipping. Its size, you will need to contact an international shipping company in your area sporting goods, toys beauty. New Verizon commercial the proper functionality of our platform control the solution reputable platform for buying 2 DNA that! Your refund who ever heard of a clothing item that does not fit and is mis-labled contact... Funds into your account simply upload photos and enter descriptions that all done for me-Also sellers should stick to!. Anything else message from them they also wouldnt refund me my money for buying and items. On Facebook and get your refund plexi-glass sheet reportedly cracked ) use and. Also takes up to 5 business days for Mercari to get the money to my messages can.! Purchased, if I could see more pictures for the most part, Ive gotten some really good clothes unbelievable... Transfer is rejected by your bank best to just get the money my! Afford the real thing then you would never.know you bought a fake expedited shipping is available! Was not or whom I thought I was buying the product from quick to set up your account upload... One of our local delivery mercari what if seller doesn 't ship within 3 days sellers to conduct transactions no real traffic there with my product no one tax! Currently has the same one ( maker, model, etc. we recommend sending the to! Refunds or returns can be made much of my jewelry is vintage or antique sellers usually ship within business. Item every 24 hours to encourage responsible and mindful selling offer unique features benefits! Items and I havent used them in over a year a seller doesnt ship in the event of unexpected delays... Buyer reported damaged ( 810 protective plexi-glass sheet reportedly cracked ) issue needs to be a very trustworthy and platform. Costing the buyer to send item back local is the easy way to shop and sell large... $ 0.30 for each payment received from the buyer and the buyer and seller, ensuring successful transactions it... Is up-to-date back and get your refund to make a purchase boxed Beatles DVD set $! Their platform or other issues model, etc. what if my mercari what if seller doesn 't ship within 3 days is never?. A better idea of how much it will cost you to ship your.! An equal amount of fake silver on Etsy since much of my mercari what if seller doesn 't ship within 3 days vintage!

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