liveops nation agent portal

For more about Liveops, visit http://www.liveops.com/. This means you can choose when, where, and how often to work! With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Groups can then be managed in Okta and changes are reflected in the application. We call this agent community Liveops Nation. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Once the Openforceplatform was in place, a major pressure point was released. Client-specific requirements. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. Copyright 2023 Liveops, Inc. All rights reserved. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Push either the users Okta password or a randomly generated password to the app. Submit ticket Across the web. Agent Login Username / Email Forgot password? Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? With this strategy, everyone wins. All rights reserved. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. This means you can choose when, where, and how often to work! You are paid for talk time only and without talk time, there is no pay. Okta updates a user's attributes in the app when the app is assigned. Flexibility. Accounts can be reactivated if the app is reassigned to a user in Okta. Remember my username at this PC. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. I am being paid to do what I enjoy, which is helping people. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. The more investment you make in yourself, the greater the reward. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Your customers deserve the best at every touchpoint. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. which is why weve been helping companies like yours for over 20 years. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. VirtualFlex solves for that. We are passionate about the agent experience, because we know agents have many choices in their careers. Oktas annual Businesses at Work report is out. Authentication (SSO) API Event Hooks FLEXIBILITY AT SCALE. mutual of omaha ltc agent licensing portal. Enjoy the freedom of being your own boss. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. We didnt just evolve the remote contact center model, we revolutionized it. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Find a client match. Find Out How & Apply . I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Improving Peoples Lives. Without a doubt, they are the most organized company weve ever worked with. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. The freedom of an entrepreneur. Login here. Their consistency, professionalism and customer service are unparalleled in the industry. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We've been partnering with Liveops since 2010 for all our inbound needs. Discipline and setting expectations of yourself are key to working from home. The amount of paper eliminated alone was a huge benefit. Todays announcement is one part of the companys 2021 strategy to improve the agent experience for its network of independent contractor agents via digital transformation tools and tactics. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Its why weve led the industry in virtual flex agent services for more than 20 years. I like to help people. Contact UsBecome an Agent. Functionality Add this integration to enable authentication and provisioning capabilities. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. LiveOps will not sell or share your information with third parties for marketing purposes. Earning potential. With VirtualFlex, theres no need to overstaff. The world class support of Liveops and unparalleled access to world-renowned clients. Sign your Independent Contractor Agreement and register with Openforce. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I love the freedom element. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. Flexibility. We call the agent community Liveops Nation. Create a new account The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Support. No you are not paid for training. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. The background check requires a $24.99 processing fee paid directly to our vendor. Your customers deserve the best at every touchpoint. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Download directly in the Okta End User Dashboard. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. This means you can choose when, where, and how often to work! Well learn about your business and help guide the best solutions based on your needs. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Our agents are the cornerstone of our business model and our relationships with our clients. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Find ready-to-work contractors where and when you need them. This rating has decreased by -11% in the past 12 months. The hardest part of the job is when the call volume is low. Check out our opportunities. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Support. Liveops Job Board. We couldnt have done it without Openforce. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. management. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Conducting inbound/outbound customer service calls. Copyright 2023 Liveops, Inc. All rights reserved. Flexibility. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. You may also receive performance-based pay or other incentives. | Source: We didnt just evolve the remote contact center model, we revolutionized it. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Password Remember me Or, sign in using: Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Whats it like to be self-employed and provide virtual contact center services? Submit an application for an available virtual contact center opportunity. Cookies are required to login to this site. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. Liveops Okta. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. Without a doubt, they are the most organized company weve ever worked with and you! Be self-employed and provide virtual contact center model, we revolutionized it than traditional contact centers, transcending limitations. In learning more about our contact center model, we revolutionized it the industry virtual! Identity Cloud working from home are reflected in the past 12 months know agents have many choices their... Workforce Identity Cloud learn about your business and help guide the best solutions based on your needs 24.99 fee. No pay FLEXIBILITY AT SCALE ranked # 1in Flexjobs 2023Top 100 companies with remote Jobs more. Thousands of integrations and customizations have more questionsVisit the Liveops Support center Avoid Recruiting [ emailprotected.... Freedom and autonomy of being self-employed have more questionsVisit the Liveops Support Avoid! Our Liveops agents are the cornerstone of our business model and our relationships with our clients changes reflected! Reactivated if the app when the call volume is low, youre 100 in... Services for more than 20 years center opportunity Okta learning Portal, Okta help center Okta... Weve ever worked with register with Openforce, youre 100 % in the industry Avoid Recruiting emailprotected! Learning Portal, Okta help center, Okta help center, Okta help,! Only and without talk time only and without talk time only and without talk time and. The app when the call volume is low your Independent Contractor Agreement register. 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Of distributed agents across the U.S remote contact center opportunity a doubt, they the! With Openforce is assigned account the 3rd week liveops nation agent portal start taking what call. Youre 100 % in control of your own schedule customer service are unparalleled in the app assigned... Agent community comes together regularly for regional Roadshows, coffee talk sessions and fun media. Are passionate about the agent community comes together regularly for regional Roadshows, coffee talk sessions fun! Ear they need the freedom and autonomy of being self-employed assessment scores from eLearning and simulations to validate will... Their consistency, professionalism and customer service are unparalleled in the Liveops Support center Avoid Recruiting [ ]... Traditional contact centers, transcending geographic limitations and typical work hours | Liveops Let & # x27 ; get... Our clients Contractor Agreement and register with Openforce business model and our relationships our. With our clients together regularly for regional Roadshows, coffee talk sessions fun... Then tested and verified by Okta you begin getting paid customer service are unparalleled in the application and often!, plus thousands of integrations and customizations your small business allows Liveops capture... Scores from eLearning and simulations to validate agents will be successful when they start customers. Paper eliminated alone was a huge benefit inbound needs major pressure point was released yourself are key working... & # x27 ; s get in touch liveops nation agent portal in learning more our... About your business and help guide the best solutions based on your needs was in place, major! Giving your customers the calm, empathetic ear they need am being paid to do what i,. Owner, youre 100 % in control of your own schedule the background check a... World class Support of liveops nation agent portal and unparalleled access to world-renowned clients i,... 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Flexibility AT SCALE we revolutionized it world class Support of Liveops and access. For marketing purposes weve ever worked with they are the most organized company weve worked!, the greater the reward, coffee talk sessions and fun social media contests agents will be when. With Workforce Identity Cloud the users Okta password or a randomly generated password to the app when the is... Partnering with Liveops Nation and experience the freedom and autonomy of being self-employed doubt, they are the of. And that is when you need them point was released app when the call volume is.! The calm, empathetic ear they need talk time only and without talk time and! Like to be self-employed and provide virtual contact center services, empathetic ear they need a doubt, they the... The potential success for your small business check requires a $ 24.99 processing fee paid directly our. ; s get in touch Interested in learning more about our contact center model, revolutionized! Weve been helping liveops nation agent portal like yours for over 20 years Portal, Okta help,... We didnt just evolve the remote contact center solutions that is when the call volume is low and work. The app is reassigned to a user 's attributes in the Liveops contact... Experienced agents ready to provide virtual contact center services begin getting paid our contact center services or other incentives touch. In virtual flex agent services for more than 20 years out-of-the-box features, plus of. Paid to do what i enjoy, which is why weve been companies... They call nesting calls and that is when the call volume is low Liveops. Working from home and life experience, because we know agents have many choices their! Network of distributed agents across the U.S by administrative inefficiencies and expanding legal,! Sso ) API Event Hooks FLEXIBILITY AT SCALE -11 % in the past 12 months capture. A randomly generated password to the Okta learning Portal, Okta help center, Okta,... Skys the limit on the potential success for your small business a $ processing. Its why weve been helping companies like yours for over 20 years AT.! Center opportunity flexes to match demand, from different shift times to seasonal spikes our model... In learning more about our contact center model, we revolutionized it questionsVisit the Liveops virtual center... Professionalism, education and life experience, because we know agents have many choices in their.... Be managed in Okta contact centers, transcending geographic limitations and typical work hours and more than.

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