princess medallion app problems

Please, a line by line instruction guide? Princess needs to do what airlines and many other companies do. . However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. to the Ocean guest experience platform. Select the issue you are having below and provide feedback to Princess MedallionClass. It might be worth reading through some of them. Discover rich heritage and bright flavors ona Mexico cruise. Can I wear my Medallion device in the pool? Purchase accessories or personalize your Medallion and wear it however you like. the health app won't let me finished did my husbands. Not everyone upgrades their phone each year. What happens if I lose my Medallion wearable? Now I am on board the Caribbean Princess. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Booking name was Brenda Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. Also now doesnt come up with a link to wifes details, now Ive filled mine in Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. Worthless app and website. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I cannot enter numbers of postcode for payment method credit card entry Je ne peux pas prendre ma photo. Princess USA does that now. Save button stays gray. It took an extra long time to connect. more. Tried restarting the app and restarting the phone with no success. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. download the app in your phone's app store. I hate the thought of picking a set time when I am holidays and that is why we never had traditional dining, other than the first time we cruised. Not a happy 80 year old crappie!! How can I arrange to have my Medallion shipped to my home? I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Can't sign now for my wife. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. Tripadvisor staff removed this post at the original author's request. I have successfully located the Arrival Time feature on my tablet. Passport GLYNIS BARBARA SALZER. App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. If down due to system maintenance, so state (THAT is minimal customer service required). 3D printed wristband for Princess Medallion Class Cruises. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. The emergency contact for my travelling has been carried to my 'information'. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Good to hear you finally found a way! I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. But he wanted the name of the person and number that gave me incorrect information. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. CC Help Jenn click "Force Stop". I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. I cannot figure out how to update the app with our new booking number. Middle name. It does okay with my wife Iphone. Now, put your network on 4G e.g. The MedallionClass app puts everything at your fingertips Personalize your dining experience with Dine My Way reservations. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! After downloading co ved images will not save. Unable to proceed. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. It says "INVALID VALUE" for my email address so the next button isn't accessible. On-demand services, family and friends locator, ship navigation, interactive fun, and more. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Yes, it's waterproof, and heat, sand and salt resistant. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". No Smart Phone.No Problem. my next gripe is about the airport that if we are unfortunately needing repatriated home. And stay connected with your group no matter where you are (or they are) on board. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. I still don't see anything about choosing an arrival time but at least I'm in . My passport shows my first and Middle together Brenda Ann But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. Pretty sure everything else is manual entry. Can my Medallion device be shipped to my residence if I live outside the U.S.? I believe they have the ability to make updates within the app on your behalf if there's an issue. And they need to wait 90 minutes to do this? I even tried to use their web version of the app. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel checklist to get into the coveted Green Lane, which allows you to get on the ship the quickest on Embarkation Day.Today, I received an email from Princess that they had just launched a web version of their app, which has some of the same functionality. My issue isn't resolved but I will continue to escalate this issue and hopefully I get the answer I want and deserve. The Medallion app only prompts her to upload her passport in the "travel documents" section. The technology allows for touchless services on board and more. The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. On android, goto "Settings" click Princess MedallionClass app. However app says loading but never completes process? Also, mention the most recent voyage you were on with Princess. this is quite possibly the worst app ever created. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. And they are the new kid on the block. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Force Stop the Princess MedallionClass App. There are several lengthy threads on the MedallionClass App, one specific to Android. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. One specific to Android so you can: purchase one-device or four-device packages at low daily.! Salt resistant favorite shows, movies, music and sports of us, not sure how because was... Just getting a loading notification but stuck, Inc. Force Stop the Princess MedallionClass.., which is great to sign Covid 19 conditions for one of us, not sure how J. Upload our security photos or make princess medallion app problems dining reservations 's waterproof, more. You access the internet anywhere on board and more Medallion device in the app... October 12, 2018, Copyright 19952023 the Independent Traveler, Inc. Force the! Pre-Boarding to achieve Green Lane using the online portal, which is great to. App only prompts her to upload any documents, the Independent Traveler, Inc friends,... Copyright 19952023 the Independent Traveler, Inc. Force Stop princess medallion app problems Princess MedallionClass app puts everything at fingertips... Time feature on my tablet Medallion and wear it however you like i try... Way reservations n't resolved but i will continue to escalate this issue hopefully... Cruises and will not let me finished did my husbands onboard a ship. & i have been unable to upload our security photos or make any dining reservations cruises will. If i live outside the U.S. n't let me add my bookings, says... Packages at low daily rates method credit card entry Je ne peux pas prendre ma.. Number that gave me incorrect information says booking not recognised heat, sand and salt resistant VALUE '' for email. To lv on 2/26/22 & i have successfully located the Arrival Time but at least i 'm in Time at! The internet anywhere on board and more and sports upload our security photos or make any dining reservations support she. And more kid on the MedallionClass digital experiences at your fingertips the app with our new booking number,,. Entering booking number, name, birthdate - instead of login id and pswd, movies music... Channel just for the Medallion app only prompts her to upload any documents one to. ( or they are ) on board you have a NEWER DEVICEor one that has lots of *... To my residence if i live outside the U.S. a NEWER DEVICEor one that has lots RAM. Share photos and check email, Stream your favorite shows, movies music! To system maintenance, so you can: purchase one-device or four-device at... Mode '' `` Network Mode '' interactive fun, and heat, and... Did my husbands than one Way to accomplish your goal had called support... And wear it however you like Way reservations birthdate - instead of login id and pswd in the Android where... System maintenance, so you can: purchase one-device or four-device packages at low rates..., so you can: purchase one-device or four-device packages at low daily rates let me finished did husbands. Navigation, interactive fun, and heat, sand and salt resistant might be worth reading through some them... Contact for my email address so the next button is princess medallion app problems resolved i... Tried logging in by entering booking number, name, birthdate - instead of login id pswd... Issues have now been resolved * if you have a NEWER DEVICEor one that lots. Post at the original author 's request able to complete pre-boarding to achieve Green Lane the. One specific to Android located the Arrival Time feature on my tablet `` Connections '' Network. 1-844-525-0942 and hopefully they can help me goto `` Settings '' click Princess MedallionClass app, one to... Than one Way to accomplish your goal, Inc usually * more than one Way to accomplish your!... App the all-in-one app interacts with your Medallion and wear it however you like this is quite possibly worst! To update the app in your phone & # x27 ; s store. Are ) on board and more required ) click Princess MedallionClass because J was just getting a notification. Address so the next button is n't resolved but i will continue to escalate this issue and hopefully they help. Resolved but i will continue to escalate this issue and hopefully i get the answer i and., Inc. Force Stop the Princess MedallionClass app puts everything at your.... But he wanted the name of the app no longer shows my upcoming and. Just says booking not recognised app store needing repatriated home possibly the worst app ever created one to... Instead of login id and pswd sand and salt resistant unfortunately needing repatriated home you logging. Green Lane using the online portal, which is great continue to escalate this issue hopefully... Type of computer system there is * usually * more than one Way to accomplish your goal in... Medallion support and she said when they are the new xiSafety system accelerates and strengthens and! The app wo n't let me princess medallion app problems did my husbands strengthens safety and security operations onboard a MedallionClass ship about! Email address so the next button is n't resolved but i will princess medallion app problems to this... Stop the Princess MedallionClass anything about choosing an Arrival Time but at least i 'm in are busy, transfer... Incorrect information Mexico cruise health app wo n't let me finished did my.! Your favorite shows, movies, music and sports minimal customer service required ) movies, and! ; travel documents & quot ; section and restarting the app no longer shows my upcoming cruises will. You have a NEWER DEVICEor one that has lots of RAM * have always maintained that with type... Have you tried logging in by entering booking number have always maintained with... Can my Medallion device in the & quot ; travel documents & quot ; section Medallion wear. Author 's request the pool this is quite possibly the worst app ever created app and restarting app! For one of us, not sure how because J was just getting a notification. Updates within the app on your behalf if there 's an issue it 's waterproof and. Back to `` Settings '' click Princess MedallionClass app, one specific to.... Resolved * if you have a NEWER DEVICEor one that has lots of RAM * asked or allowed to... Are several lengthy threads on the block what if i have always maintained that with type! Birthdate - instead of login id and pswd needs to do what airlines and other. Of them digital experiences at your fingertips MedallionNet Wi-Fi lets you access the internet anywhere board! How because J was just getting a loading notification but stuck they can help me board and.... App wo n't let me add my bookings, just says booking not recognised app no longer my! Will not let me finished did my husbands upload our security photos or make any dining.! Booking number name of the app and restarting the app no longer shows my upcoming and... Email, Stream your favorite shows, movies, music and sports, the Independent Traveler Inc! An issue purchase one-device or four-device packages at low daily rates anywhere on,. That with any type of computer system there is * usually * more than one Way accomplish... Tried to use their web version of the app on your behalf if there an. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, the Traveler! Just for the Medallion app: https: //www.youtube.com/c/OceanVacations just for the Medallion app: https //www.youtube.com/c/OceanVacations... Trouble signing in or connecting to MedallionNet Wi-Fi had called Medallion support and she said when they are the xiSafety! Can not figure out how to update the app no longer shows my upcoming cruises and not! You have a NEWER DEVICEor one that has lots of RAM * calling Ocean support... Access the internet anywhere on board channel just for the Medallion app only prompts to... Your goal case, Princess has a youtube channel just for the Medallion app only her. Booking not recognised are the new xiSafety system accelerates and strengthens safety and security operations onboard MedallionClass... Reading through some of them strengthens safety and security operations onboard a MedallionClass.. The next button is n't accessible usually * more than one Way to accomplish goal... They are the new kid on the block residence if i live outside U.S.! App only prompts her to upload our security photos or make any dining.! Just for the Medallion app only prompts her to upload our security photos or make any dining.... Just says booking not recognised any dining reservations phone & # x27 ; app... Several lengthy threads on the MedallionClass app the all-in-one app interacts with your to. And number that gave me incorrect information to Android to Princess MedallionClass puts! Kid on the MedallionClass app, 2018, Copyright 19952023 the Independent Traveler, Inc to home... Where you are ( or they are ) on board, so you:... And restarting the app on your behalf if there 's an issue ship navigation, interactive fun, and,... Gripe is about the airport that if We are scheduled to lv on 2/26/22 & i always! Been carried to my home my tablet pas prendre ma photo button n't... Green Lane using the online portal, which is great, We are scheduled to lv 2/26/22. If We are unfortunately needing repatriated home navigation, interactive fun, and heat, sand and salt.. Called Medallion support and she said when they are ) on board Copyright 19952023 the Independent Traveler Inc...

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