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Frequently Asked Questions

MYFCTAGOV

WHAT IS myfctagov.ng?

Myfctagov.ng is Federal Capital Territory (FCT) Residents Engagement Platform developed to connect the residents of FCT with the Federal Capital Territory Administration (FCTA) for the improvement of service delivery in line with its good governance agenda.

How do I Contact myfctagov.ng?

You can call us on: +234 8159691079
Send us email at: info@myfctagov.ng
Chat with us via: Livechat, Facebook or WhatsApp

How do I contact Emergency Services?

FCT Call Centre: 

Info@fct-rcsi.org

Or Call
Etisalat:
08099936312
08099936313
Mtn
08031230330
3cx: 07080631500
Whats app -07042128340
Download the FCT Response Mobile App for update on FCTA Response and Coordination @:  https://bit.ly/2VzpesW

Fire Service: (+234) 8032003557
Ambulance Services: (+234) 8025258179
Police: (+234) 8032003557

How do I register on myfctagov.ng?

To register click on the REGISTER link at the top green bar. the REGISTER link is available from any page of MYFCTAGOV.NG

I forgot my Password, how do i recover it?

Click on Forgot Password in the Login/Registration form and follow the instructions

FCTA

What is the website address of FCTA?

https://www.fcta.gov.ng

Who is the FCT Minister?

Muhammad Musa Bello – Honourable Minister FCT

Who is the FCT Minister of State?

Dr. Ramatu Tijjani Aliyu – Honourable Minister of State FCT

Who is the Permanent Secretary of FCT?

Sir. Adesola Olusade – Permanent Secretary FCT

MYFCTAGOV NEWSLETTER

What is myfctagov.ng Newsletter?

Myfctagov.ng Newsletter is an electronic publication/report containing news concerning the activities of myfctagov.ng that is sent to registered residents or subscribers and can also be read online.

Who can subscribe to MYFCTAGOV NEWSLETTER

Everyone can subscribe to MYFCTAGOV NEWSLETTER. There is no restriction

How can i subscribe to MYFCTAGOV NEWSLETTER

Locate MYFCTAGOV NEWSLETTER at the right side of the homepage, enter your Email Address and click Subscribe.

MYFCTAGOV ONLINE SAFETY TIPS

EMAIL FRAUD AND PHISHING

What is an email scam?

Criminals are soliciting clients by email in an effort to illegally obtain personal information for the sole purpose of defrauding them. The email and website addresses given may appear legitimate in most cases but it is actually an attempt to trick you into supplying sensitive personal data, they will claim all kinds of situation just to get at ones personal detail account and will provide a link and or an email address that may look authentic. You will be asked to provide put personal information, Bank Account Numbers, Usernames and or Passwords, etc. This fraudulent practice is often called “Phishing” or “Spoofing.”

If you receive an email that appears to be from FCT Residents Engagement Platform (myfctagov.ng) and if fits this criteria, contact us immediately:

Email:

admin@myfctagov.ng

Telephone:

MTN:  + (234) 8031230330. 9Mobile: + (234) 8099936313. 8099936312

Office Address:

Plot 1, Kapital Street, Area 11, Garki. PMB 24 FCT Abuja, Nigeria Abuja FCT 00234 Nigeria

 

IMPORTANT: If you receive an email from an individual or a company requesting personal information or financial assistance, do not provide it or click on a link – even if it looks like a legitimate request.

 

Below is a sample of a Phishing e-mail:

…………………………………………………………………………
From:          FCT Residents Engagement

Platform:    admin@myfctagov.ng

Reply:          FCT Residents Engagement

Platform:     admin@myfctagov.ng

Date:            26 Apr 2021, 09:00

Subject:       [FCT Residents Engagement Platform] New message from Grace Marc

Hi Max Omar,

Grace Marc sent you a new message: “CONFIDENTIAL PROPOSAL.”

“Greetings my dear, my name is Grace Marc Wolford and it’s my pleasure to meet you. I have something very important to discuss with you, please contact me on my email address for more info (marcgrace05@gmail.com)” Go to the discussion to reply or catch up on the conversation.

………………………………………………………………………………

  • Do not share your Online Access Code, Username and Password or any other login information, with anyone.
  • Do not store this information on your computer. If you write your Access Code/Password down, keep them in a safe place where they will not be easily found by others.
  • If you receive an email and are not sure if it is legitimate, go directly to our website (https://www.myfctagov.ng/) and login from there; do not click on the link provided in the email.
  • Do not be intimidated by an email that suggests dire consequences if you do not provide the information immediately.

         

          myfctagov.ng